Is your HR suffering from FOMO?
Please consider yourself lucky when you don’t know what FOMO means: Fear Of Missing Out. Now that you know its meaning, let’s hope it will not start for you. Because FOMO will most likely undermine your productivity and engagement.
FOMO is generally caused by the impact of technology on our daily routine and is especially felt in the workplace. It is quite the paradox: new technology meant to increase productivity and effectiveness is flooding the workplace. However, employee productivity and engagement levels are going down.
FOMO and the overwhelmed employee
The ‘overwhelmed employee’ is a relatively new phenomenon and it is caused by technology. Do you also feel bombarded by messages in various formats via different media, at all hours of the day (and of the night)?
As a result, prioritising is an almost insurmountable challenge, also because technology has faded the borders between work and private life. Keeping on top of your messages, on your deliverables and performance can sometimes feel like drinking from a firehose. The added stress of deciding which messages you need to respond to first adds another layer of perceived pressure that undermines productivity and engagement.
The technological advance will not stop so the problem remains with the people. So how to avoid FOMO and make technology contribute to higher levels of engagement and improved productivity?
Where is HR?
Technologically advanced companies, such as Amazon and Cisco, are changing the structure of their organisations. Teams that work on numerous projects in ever-changing combinations of people replace hierarchy. HR departments have a key responsibility in supporting this necessary change. However, are they driving it at the moment? Are they supporting and facilitating it? Have they updated their services and tools to support organisations that are effectively a network of teams and co-workers?
According to research by Deloitte, 38 percent of companies expect to be fully automated within five years. Seventy-seven percent of companies anticipate that automation will result in “better jobs,” while only 20 percent expect it will result in job reductions. More than 50 percent of companies plan to retrain their employees to work side by side with robots and artificial intelligence. In 65 percent of those companies, HR is not involved in these efforts at all. Its is HR that should be experiencing FOMO.
Areas for improvement
Areas where HR can make quick improvements (by adopting technological innovations) are talent acquisition (think video interviewing, capturing micro-expressions and benchmarking those against an organisation’s top performing employees) and performance management (continuous assessment tools that typically lead to increased engagement).
Another key area for HR is learning. Learning should be more focused on human performance. It should help co-workers how to learn to be healthy and productive at work. Especially personalised learning experiences by continuous micro-learning are key contributors to employees’ well-being, engagement and productivity.
Not only does DuoTrainin provide intelligent micro-learning, knowledge retention and continuous learning, it also provides the LMS to manage learning, assessment and corporate compliance.